Frequently Asked Questions

DermMed FAQ

With a relentless focus on innovation and excellence, we are committed to providing cutting-edge solutions that elevate skin care experiences to new heights.

Aesthetic Devices FAQs

What products do you supply?
DermMed provides premium aesthetic devices and consumables, and skin related medical devices and products to Australian clients in the beauty, skincare and medical industries. Our team includes qualified and experienced industry insiders who care about long term relationships and quality skincare treatments.
Why do you supply products from Europe?
We have scoured the globe for the best quality products and believe the Europe-based suppliers we work with offer the best in terms of innovation, technology and results.
What training do you offer?
When you make a purchase, you can view our training videos, or book a representative to provide training for a small additional cost.
I do not own a beauty or medical business, can I still order from you?
Yes, at DermMed, we welcome orders from both professionals and individuals who are looking to enhance their skincare routine. Whether you’re a business owner or a personal user, you can access our high-quality skincare products to meet your needs.
Can I submit an online order?
Absolutely! You can easily place an order through our website. Simply browse our range of skincare products, select the items you wish to purchase, and follow the checkout process to complete your order. We’ve made it convenient for you to shop for your skincare needs online.
Do you provide a warranty or guarantee?
Yes, we stand behind the quality of our products and offer a warranty or guarantee on certain items. Please refer to the product details or contact our customer service team for specific information regarding the warranty or guarantee for your chosen product.
Can I arrange a standing order for skincare products like serums and masks?
Yes, you can arrange a standing order for your favourite skincare products like serums and masks. This ensures that you never run out of your essential skincare items and that they are conveniently delivered to you on a regular basis. Please contact our customer service team to set up your standing order.
Why should I choose DermMed?
With DermMed, you can trust that you’re investing in more than just products – you’re investing in a promise of excellence, integrity, and unparalleled customer satisfaction. Experience the difference of our high-end quality products and devices, designed to enhance every client’s skincare journey.

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Connect With A Trusted Supplier

Discover the difference of partnering with a supplier who puts your needs first. At DermMed, we pride ourselves on offering not just top-tier products, but a relationship built on trust, reliability, and shared goals. Elevate your business with a supplier that's as committed to your success as you are.

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